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Writer's pictureMario

Why Successful Brands Target People, Not Markets: The Secret to Standing Out


crumpled paper on a blackboard with the words "when, why, what, who, where, how"

In a world inundated with choices, where every brand is clamoring for attention, the temptation to cast the widest net possible is strong. After all, the bigger the market, the greater the potential, right? But here’s where we beg to differ. True, impactful branding isn’t about appealing to the masses. It’s about zeroing in on one person, understanding them deeply, and crafting a brand experience that resonates with their core. This isn’t just a strategy—it’s a philosophy.


Rick Rubin captures the essence of this approach in his book, The Creative Act: “Zoom in and obsess. Zoom out and observe. We get to choose.” And indeed, we do. Branding is about choice. The choice to create something that speaks directly to someone’s heart rather than everyone’s mind.

The Balance of Rationality and Creativity

Great brands are born from a delicate balance of rationality and creativity. Too much rationality, and you risk creating something that’s uninspiring—just another drop in the vast ocean of options. Too much creativity, and your brand might be memorable but ultimately ineffective. Getting this balance right is what transforms a brand from good to great.


The marketing world often leans heavily on rationality. Thought leaders like those from the Ehrenberg-Bass Institute, Philip Kotler, and E. Jerome McCarthy emphasize identifying the largest Total Addressable Market (TAM), finding the biggest headroom, and ensuring brand fit. This is important work, no doubt—but it’s only half of the equation. These metrics are cold, analytical, and dispassionate. They serve as the groundwork, but they’re not the end game.


Where’s the focus on creativity? On crafting a brand that not only fits the market but also sparks joy? It’s time to shift the narrative. It’s time to blend the logical with the magical.


Designing for the Extreme, Serving the Mundane

Imagine you’re designing a chair, but not just any chair. You’re designing the perfect reading chair. You’re not concerned with creating something that everyone will use; instead, you’re focusing on the needs of an avid reader who spends hours lost in books. What does this person want? Comfort, of course, but also support, perhaps a place to rest a cup of tea, and maybe even a cozy nook where they can curl up with their favorite novel.


By designing for this specific reader, you end up with a chair that others will also find comfortable and inviting. It’s a chair that, while made for one, ends up being loved by many. This is the essence of niching down—solving for the extreme while naturally accommodating the everyday.


Branding works the same way. When you focus on a specific person—when you imagine the most extreme, demanding use case—you end up with a brand experience that, while designed for the few, resonates with the many.


Consider Dyson, the brand famous for revolutionizing the vacuum cleaner industry. James Dyson didn’t set out to create a product that would appeal to the average consumer. Instead, he focused on solving his own frustrations with existing vacuum cleaners. He obsessed over the idea of creating a machine that wouldn’t lose suction, testing over 5,000 prototypes before getting it right. This relentless focus on solving one specific problem resulted in a vacuum cleaner that not only addressed Dyson’s needs but also resonated with millions of others who were fed up with subpar products.


The Art of Niching Down

So, where do you start? Of course, you begin with rationality. Identify your TAM, calculate the headroom, quantify the brand fit. But don’t stop there. Flex your creative muscles. Picture the most extreme and demanding example of your market. Now, design for them. Make that your niche.


Solid branding means niching down—not to a market, but to a person. It’s about zooming out to observe the broader landscape and then zooming in to obsess over the details that will make your brand unforgettable to that one person. Because when you create something meaningful for one, you create something memorable for many.


In the end, branding is about choice. You get to choose how deep you’ll go, how focused you’ll be, and how much you’re willing to obsess over that one person who matters most to your brand. Choose wisely, and you’ll not only stand out—you’ll stand the test of time.


 

Ready to redefine your brand? Let’s focus on what matters most. At Aliant Brands, we specialize in creating brand experiences that resonate deeply with the people who matter most to you. Reach out to us today, and let’s make your brand unforgettable.

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